Talking HealthTech
Conversations with clinicians, vendors, policy makers and decision makers to promote innovation and collaboration for better healthcare enabled by technology. Learn about digital health, medical devices, medtech, biotech, health informatics, life sciences, aged care, disability, commercialisation, startups and so much more.
Episodes
630 - Beyond Dashboards: How Command Centres Enable Real-Time Hospital Operations
In this episode of Talking HealthTech, Peter Birch speaks with Manuel Pérez Vallina, former CIO in the Spanish health system, Femi Ladega, Group Chief Digital Officer at Dedalus, and Dr Vinod Seetharaman, Chief Medical Officer for Dedalus in Australia and New Zealand.The discussion covers the evolution of hospital command centres, the shift from using dashboards for retrospective data towards enab
629 - RingCentral: Cloud Migration, AI and the Future of Voice Communications in Australia
In this episode of Talking HealthTech, Peter Birch speaks with Steve Saunders, Healthcare Principle at RingCentral, about what is really at stake for Australian healthcare organisations still running on legacy phone systems and why the move to cloud-based communications is becoming increasingly urgent.They cover the risks of relying on ageing PABX infrastructure, the barriers that slow down migrat
628 - Smart Health Asia Insights: Technology, Collaboration, and Healthcare's Future in Asia
In this episode of Talking HealthTech, Peter Birch speaks with Madhu Sasidhar, CEO and President of Apollo Hospitals, Luciano Bristia, Asia Pacific Business Lead at InterSystems, and Kym Chua, Executive Director of Messe Berlin Asia Pacific.The discussion covers healthcare system challenges, digital transformation, AI adoption, workforce shortages, regional collaboration, and what it takes to driv
627 - The Future of Biopharma: AI, Automation, and Clinical Trial Breakthroughs at BIO2026
In this episode of Talking HealthTech, Peter Birch speaks with Jayden Rogers (CEO, Linear Clinical Research), Dr Stacie Calad-Thomson (Business Development Lead, Nvidia for Pharma Labs and Manufacturing), Arjun Bhat (Co-Founder, Clinrol), and Tran Le (General Manager, Hippocratic AI).The conversations cover the changing landscape of clinical trials and drug discovery, the growing role of AI in pat
626 - Turning Trends Into Action: Oura Ring 4 and Its Place in Healthcare
In this episode of Talking HealthTech, Peter Birch speaks with Robyn Birch about their experiences using the Oura Ring 4, exploring how this wearable device fits into the broader clinical ecosystem.The conversation focuses on the practicalities and implications of using wearables for health monitoring, such as bringing data into clinical consultations, comparing its ongoing data with clinical-grad
625 - Breaking Silos at DHF26: Telstra Health's Corus™ Modernises Patient & Clinician Experience
In this episode of Talking HealthTech, Peter Birch speaks with Dr Monica Trujillo, Chief Health and Risk Officer, and Farhoud Salimi, Chief Technology Officer, both from Telstra Health.The discussion covers the ongoing fragmentation of Australia's healthcare system, the challenge of integrating diverse legacy systems and the announcement of Telstra Health's new platform, Corus™, a unified care int
624 - Telehealth for Regional Australia: Updoc's Mission to Bridge Healthcare Gaps at DHF26
In this episode of Talking HealthTech Peter Birch speaks with Dylan Coyne, co-founder at Updoc, about the origins and growth of the Updoc platform, the challenges and opportunities of providing accessible healthcare across Australia, and the balance between technology, trust, and scalability in digital health.The conversation traces back to a personal injury that exposed the inefficiencies of the
623 - Digitising Healthcare at Scale: Safe AI, Smarter Workflows and the Future of Care
In this episode of Talking HealthTech, Peter Birch speaks with Dalibor Frtunik, CEO of Sorsix, about how their platform Pinga® is building the backbone for the future of digital healthcare.The conversation covers Sorsix's origins in North Macedonia, where the company cut its teeth integrating an entire national health system from the ground up, through to the concept of a health operating system a
622 - From Legacy Systems to AI-Driven Healthcare: Tackling Cybersecurity and Innovation at DHF26
In this episode of Talking HealthTech, Peter Birch sits down with Cameron McBride, Divisional Director of Digital Technology Services at Western Health, Chris Fisher, Head of Solution Engineering for Asia Pacific and Japan at Island, and Jeroen Nguyen, Solutions Architect from Endpoint Focus to explore what it really takes to modernise digital workspaces in healthcare.The conversation moves throug
621 - From Innovation to Adoption: Solving the Digital Health Distribution Problem at Scale
In this episode of Talking HealthTech, Peter Birch speaks with Bettina McMahon, CEO of Healthdirect, clinical governance and digital health safety expert Chris Boyd Skinner, and Leon Young, founder of Cogniss and Ripple Scale, about the ongoing challenges and potential solutions in scaling the adoption of digital health tools beyond pilots and siloed deployments.The conversation explores why so ma
620 - From Know-What to Know-How: Medcast’s Journey with Medical-Grade AI at DHF26
Find out how Medcast is building trustworthy medical-grade AI in this episode of Talking HealthTech, recorded live at the Digital Health Festival 2026 in Melbourne, Australia's premier gathering for health innovation, technology, and policy.Peter Birch sits down with Dr Stephen Barnett, CEO of Medcast, to explore what it genuinely takes to make AI safe, reliable, and fit for purpose in a clinical
619 - Practical AI in Public Health: Eastern Health at the Microsoft Stand at DHF26
In this episode of Talking HealthTech, Peter Birch speaks with Suma Shivalingaiah, Chief Information Officer at Eastern Health, about the practical use, governance, and impact of AI and digital technologies in a large Victorian public health service.The conversation covers the AI journey at Eastern Health, from addressing a significant cyber incident that reshaped the organisation's digital strate
618 - Real World Challenges & Successes in Implementing Healthcare Technology with Rauland Australia & New Zealand
In this episode of Talking HealthTech, Peter Birch speaks with Jacqueline Leeds, CEO of Rauland Australia and New Zealand, Vickie Knight, General Manager for Clinical Services at Rauland Australia and New Zealand, and a panel including Robin Mann, Chief Digital Information Officer at Monash Health, Richard Taggart, CEO of eHealth NSW, Jayne Barclay, National Director of Healthcare Platform at St V
617 - Inside Olinqua's Integrated Platform and Smart Device Deployments at DHF26
In this episode of Talking HealthTech, Peter Birch sits down with Martin Moszczynski, CEO of Olinqua, to explore the evolution of hospital communications technology in Australia.They dig into the real-world challenges of moving away from pagers to smartphones, the infrastructure decisions that come with that shift, and what it takes to modernise communications across an entire hospital workforce.M
616 - Inside Lyrebird at DHF26: The Rapid Growth of AI Tools in Australian Healthcare
In this episode of Talking HealthTech, recorded live at the Digital Health Festival 2026 (DHF26), Peter Birch speaks with Kai Van Lieshout, CEO and founder of Lyrebird Health, and Dr Ray Boyapati, Chief Clinical Officer at Lyrebird Health and a practising gastroenterologist at Monash Health.The discussion explores the evolution of Lyrebird Health's AI-driven tools for clinicians, the importance of
615 - EHDS: Europe's Digital Health Ambition, Global Standards, and the Role of AI
In this episode of Talking HealthTech, Peter Birch joins Dr Seref Arikan, Technical Lead at Ocean Health Systems, for a conversation that spans continents, with Peter joining from Australia and Dr Arikan speaking from London, to explore one of the most ambitious digital health initiatives the world has seen.Together, they unpack what it really means to unify health data across 26 nations and half
614 - Improving Access and Outcomes Across New Zealand: Tend’s Integrated Digital-First Care Model
In this episode of Talking HealthTech, guest host Dr Max Mollenkopf sits down with Graham Denyer, GP and Medical Director at Tend, a hybrid digital and physical primary care provider operating across New Zealand.Together they unpack what it really takes to redesign general practice from the ground up, and why getting it right matters more than ever.Graham walks through how New Zealand's capitated
613 - Preventative and Personalised Primary Care: EverLab on Data, Engagement and Innovation
In this episode of Talking HealthTech, Dr Max Mollenkopf sits down with Steven Lu, co-founder and medical director at EverLab.The conversation explores the evolution of primary care through EverLab's preventative and personalised health model.Topics include data consolidation, patient empowerment, healthcare branding, and the role of technology in general practice, as well as the nuances around pr
612 - Small Steps, Big Futures: Solving Maternity Care One Happy Baby at a Time
In this episode of Talking HealthTech, Peter Birch speaks with Brendan Tang and Peter Rady from Medicity.Together, they discuss EVE, a digital health platform improving maternity care, supporting parents, and optimising outcomes in the crucial first 2,000 days of life.The discussion covers the strategic framework behind early childhood health, the ways technology can enhance communication between
611 - Bold Upgrades, Zero Downtime: How Smart Labs Are Modernising Pathology
In this episode of Talking HealthTech, Peter Birch sits down with Dan Burke, Managing Director at Magentus, and Ben Richardson, CEO at Labflow, for a wide-ranging conversation about the state of pathology in Australia and the broader Asia-Pacific region.With half a billion pathology tests processed in Australia every year and a workforce of only 2,500 pathologists, the sector is under significant
610 - Exploring AI and Innovation in Healthcare at the RLDatix Summit 2026
In this episode of Talking HealthTech, Peter Birch speaks with Paula Stephenson (Executive Director of Clinical Excellence, Mercy Health), Bianca Todd (Improvement Innovation Advisor, Western District Health Service), The Hon. Victor Dominello (CEO, Future Government Institute), and Dan Michelson (CEO, RLDatix).The conversation explores the evolving landscape of healthcare compliance, workforce ma
609 - Automating Primary Care Admin with Care GP: AI Solutions for Australian Clinics
In this episode of Talking HealthTech, Peter Birch speaks with Melvin Chen, CEO and founder of Care GP, about the evolving role of automation and artificial intelligence in primary care administration.The conversation digs into the very real administrative pressures facing Australian GP clinics today and how Care GP is working to address them in practical, measurable ways.Melvin walks through the
608 - From Burnout to Breakthrough: Real World Impact of AI Scribes at Heidi Unlocked
In this episode of Talking HealthTech, Peter Birch speaks with Dr Catherine Skellern, Dr Nancy Cibotti and Dean Mills about the adoption and impact of Heidi Health technology in clinical and community health settings.The conversations cover clinician-driven implementation, reducing administrative burden, and transforming the way healthcare professionals engage with patients and families.The discus
607 - Bringing Consistency to Complexity Through AI-Driven Decision Support
In this episode of Talking HealthTech, Peter Birch speaks with Simon Taylor Cross, Chief Commercial Officer, and Dr Daniel Stiglitz, Director & Co-Founder at Atidia Health.Together, they explore the realities of perioperative care today, including the challenges created by variability in pre-surgery patient management and what that means for both patient safety and system performance.The conve
606 - Consumer Engagement Done Right: Designing Digital Health Experiences With Consumers
In this episode of Talking HealthTech, Peter Birch speaks with Shelley Thomson, Co-Founder and Director of the Patient Experience Agency and host of the Consumer Health Partnerships podcast.They explore what genuine consumer engagement looks like in healthcare and digital health, why it is often missing, and how organisations can move beyond basic feedback towards meaningful, ongoing partnerships
605 - The Cost of Care: Improving Transparency and Access in Australian Healthcare
In this episode of Talking HealthTech, Peter Birch speaks with Jakomi Mathews, founder and CEO of Goto.health, about the role of technology in improving price transparency, payment workflows, and access to healthcare services for both patients and clinics across AustraliaThe conversation explores how gaps in pricing visibility and payment processes continue to shape patient behaviour and clinic op
604 - Cutting Through the Hype: Healthtech Solutions and Challenges at HIMSS26
In this episode of Talking HealthTech, Peter Birch speaks with Tim Ferris, Vice President of Healthcare Practice for Intersystems, Dr Tom Kelly, CEO and co-founder of Heidi Health, and Hal Wolf, President and CEO of HIMSS, about the evolving role of technology, particularly artificial intelligence, in addressing challenges in healthcare delivery, data integration, and system efficiency.The convers
603 - Transforming Patient Experience with Agentic AI: Reducing Administrative Burden at HIMSS26
In this episode of Talking HealthTech, Peter Birch speaks with Dr Rowland Illing, Chief Medical Officer for Amazon Web Services, about how cloud technology is reshaping healthcare and what that means for the people working within it.They explore the rapid rise of AI and software agents, and how these tools are beginning to change the daily experience for clinicians, patients, and health system ope
602 - AI and Clinical Coding in Action: Improving Patient Outcomes with Insights from HIMSS26
In this episode of Talking HealthTech, recorded live at HIMSS26, Peter Birch sits down with Troy Kennedy, AVP of Client Partner Technology at Solventum, to explore the evolving role of clinical coding and the growing impact of AI in healthcare.The discussion unpacks how clinical coding underpins care quality, funding models, and system performance, while tracing its journey from manual processes t
601 - How Artificial Intelligence Is Influencing the Way Healthcare Software Is Built
In this episode of Talking HealthTech, Peter Birch speaks with Sean Walker, CTO of Alcidion, about the role of AI in healthcare software development, the architecture behind Alcidion’s Miya Precision platform, and how thoughtful AI adoption is helping improve outcomes for both clinicians and patients.The conversation explores how healthcare software is evolving, from the importance of getting foun
600 - Clinical Evidence at Your Fingertips: AI, Scribes, and the Future of Medical Documentation
In this episode of Talking HealthTech, Dr Max Mollenkopf is joined by Dr Tom Kelly to unpack the evolution of Heidi, an AI-powered clinical documentation tool, from its early experimentation in general practice to its growing presence across health systems globally.The conversation traces the realities of building in digital health, including early missteps, product pivots, and the challenge of fi
599 - Driving Collaboration in Healthcare: Community and Industry Insights at Sparked Hobart
In this episode of Talking HealthTech, Peter Birch speaks with Kate Ebrill, Grahame Grieve, Dr Chris Moy, Dr John Lambert, Sandra Cook, Dr Jill Freyne, Professor Brett Sutton, and Professor Mark Braunstein about data standards, information exchange, and implementation challenges in Australia’s digital health sector.The discussion explores the Sparked Initiative and its co-design approach to develo
598 - Behind the Scenes of Medical Software in Australia: MSIA’s Role and Priorities
In this episode of Talking HealthTech, Peter Birch sits down with Emma Hossack, CEO of the Medical Software Industry Association (MSIA), to unpack the often overlooked role of software in keeping Australia’s healthcare system running.The conversation explores how MSIA represents and supports the organisations building the digital infrastructure behind everyday care, and why their work is more crit
597 - General Practice in Transition: AI, Technology Adoption and Clinic Operations
In this episode of Talking HealthTech, Peter Birch speaks with Casey Going, founder of MBSPro and a rural GP, about the evolving landscape of general practice and the growing role of artificial intelligence in healthcare.The conversation explores the operational pressures facing rural clinics, including workforce shortages, financial constraints, and the realities of delivering care outside metrop
596 - Smarter Chronic Disease Management & Patient Experience in General Practice
In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne, founder of MyGPMPtool (MGT), and Genevieve McLauren-Lee, a registered nurse and practice manager at My Medical Services Australia.The discussion explores how patient demographics vary across clinics and the evolving role of technology in general practice.It also covers structural changes in care planning within Australia
595 - How Real Time Sharing and Communication Improve Patient Care and Reduce Ambulance Ramping
In this episode of Talking HealthTech, Peter Birch speaks with Lars Borup, Clinical Manager at Dedalus, and Andrew Mitchell, Paramedic Clinical Consultant for Australia and New Zealand, about the growing issue of ambulance ramping and the pressures facing paramedics and emergency departments.They discuss the human and operational impacts of patients waiting outside hospitals, and the complex facto
594 - Building Frictionless Healthcare: Updoc’s Journey to Improving Healthcare Access
In this episode of Talking HealthTech, guest host and clinician Dr Max Mollenkopf is joined by Cliffe Hodgkinson, co-founder of Updoc, to explore the rapidly evolving world of telehealth and digital healthcare in Australia.The discussion dives deep into how Updoc is reshaping access to primary care, using technology to streamline patient intake, triage, and workflow management while maintaining ro
593 - Rethinking Private Hospital Care: Technology Integration and Value-Based Models
In this episode of Talking HealthTech, host Peter Birch speaks with Louise Shardey, CEO of Adeney Private Hospital, and William Hadden, Managing Director for Oneview ANZ.The conversation explores how a new private hospital in Melbourne is approaching digital transformation, patient-centred care, and compliance with national standards.It highlights how collaboration between hospitals, clinicians, a
592 - Technology, Trust, and Transformation: Dr Heidi Baker on Modernising Clinical Practice
In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand.The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand.Dr Heidi Baker shares her journey as a clinician and bu
591 - Building Trust in Healthcare AI: Transforming Clinical Trials and Data
In this episode of Talking HealthTech, Peter Birch speaks with Julie Hoare, VP and Regional General Manager for APAC, Angela Ryan, Lead Healthcare Executive for APAC, and Amita Malik, Senior Director and Health Sciences Product Manager at Oracle Health and Life Sciences.Together, they explore the evolution from Cerner to Oracle Health and the addition of Oracle Health Life Sciences, highlighting h
590 - From Patient Flow to Operational Efficiency: Optimising Workflows at the Enterprise Level
In this episode of Talking HealthTech, Peter Birch speaks with Steve Gomes, Executive Director at Rauland Australia and New Zealand.They discuss the evolution of Rauland’s concentric care platform and how it has been integrated into a variety of healthcare environments.The conversation explores critical communication, optimising clinical workflows, and strategies for implementing technology in bot
589 - The Future of Care: Enhancing Patient Outcomes with Digital Health Collaboration
In this episode of Talking HealthTech, Peter Birch speaks with Dr. Mina Baumgarten, Head of Business Process and Care Innovation at Vivantes, Dr Dennis Rausch, Chief Medical Officer at Dedalus, and Vinod Seetharaman, CMIO for ANZ at Dedalus.The conversation examines the challenges and strategies involved in large-scale digital health transformations, highlighting the long-standing partnership betw
588 - Clinical Pathways: Improving Patient Journeys and Efficiency with Digital Health Solutions
In this episode of Talking HealthTech, host Peter Birch speaks with Paul Eleftheriou, Principal and Co-Lead of Digital Health at Nous Group, and Rhonda Morton, Australian Director for Strategy and Partnerships at Streamliners, about the role of clinical pathways in modern healthcare.The conversation explores what clinical pathways are, why they are important, how they interact with technology like
587 - Collaboration, Equity, and Change: Driving Innovation at HiNZ 2025
In this episode of Talking HealthTech, Peter Birch and Rebecca McBeth from HiNZ speak with Hon. Tracey Martin, Darren Douglass, Debbie Hughes, and Alex Kemp about digital health innovation and challenges in New Zealand.This episode explores the latest developments in digital health and aged care in New Zealand, recorded during Digital Health Week in Christchurch, hosted by Health Informatics New Z
586 - Innovating Aged Care and Cancer Treatment: Inside ANDHealth Unfiltered 2025
In this episode of Talking HealthTech, host Peter Birch speaks with Carmela Sergi, CEO of the Care Economy CRC, Amanda Caples, Victoria's Chief Scientist, Jeff Malone, CEO of the Aikenhead Centre for Medical Discovery (ACMD), and Trang Nguyen, CEO and Founder of SeeTreat, about the intersection of digital health, innovation, and commercialisation in Australia.The conversations explore how health t
585 - Optimising Patient Flow: Mindset, Metrics, and Continuous Improvement for Hospital Leaders
In this episode of Talking HealthTech, Peter Birch speaks with Dr Paul Deffley and Nick White from Alcidion about their new handbook on improving patient flow within healthcare systems.The conversation explores why the handbook has been released now, its intended audience, and how its concepts can support leaders and clinicians in enhancing the movement of patients through hospitals.The discussion
584 - The Next Wave of Healthcare Payments: Integration, Transparency & Trust
In this episode of Talking HealthTech, Peter Birch speaks with Pete Williams, CTO of Tyro Health.The episode explores the evolution of healthcare payments, including the transition from Medipass to Tyro Health and the latest trends in digital wallets.It also covers the practicalities of surcharging, regulatory changes, integrated payment solutions, and the potential impact of technologies like sta
583 - Navigating Health Technology Assessments: Overcoming Barriers to Patient Access
In this episode of Talking HealthTech, Peter Birch speaks with Associate Professor Colman Taylor and Alasdair Godfrey from HTANALYSTS about the evolving landscape of health technology assessment in Australia.The conversation explores how regulatory change, patient engagement and real-world evidence are reshaping the way new technologies are assessed, funded and adopted.It also examines the challen
582 - North Star vs Shiny Star: Supporting Healthcare Workers and Patient Outcomes with AI
In this episode of Talking HealthTech, Peter Birch speaks with Dominique Powis, Chief Technology Officer at Infomedix, Dr John Lambert, Chief Clinical Information Officer for the Department of Health Tasmania, and Dr Jill Freyne, Health Industry Lead at Amazon Web Services.They discuss the practical applications of artificial intelligence in healthcare and explore its real-world operational impact
581 - Advice and Guidance in Practice: Improving Equity and Outcomes for Patients and Clinicians
In this episode of Talking HealthTech, Peter Birch speaks with a panel of healthcare experts, including Stephanie Hodgson, physiotherapist, health project manager and industry PhD candidate at ConsultMed; Dr Shoma Dutt, paediatric gastroenterologist and senior staff specialist at the Children’s Hospital at Westmead; Dr Matthew Lam, GP and clinical advisor to ConsultMed at Riverstone Family Medical
580 - Beyond Episodic Care: How Digital Health Platforms Transform Care Coordination
In this episode of Talking HealthTech, Peter Birch speaks with Nalaka Withanage, CEO and co-founder of Data Capture Experts, the organisation behind the Digital Health Platform DC2Vue.The discussion explores the fragmentation of data in healthcare and the importance of longitudinal care records.They also examine the evolving role of digital health platforms compared to traditional EHRs, along with
579 - Scaling Predictive Healthcare: How No Code Platforms Drive Personalised Digital Therapeutics
In this episode of Talking HealthTech, Peter Birch speaks with Leon Young, CEO and Founder at Cogniss, and Dr Frank Iorfino, Associate Professor at the Brain and Mind Centre, University of Sydney.The discussion focuses on no-code health technology platforms, digital mental health solutions, and the challenges and opportunities in delivering predictive and preventative healthcare, particularly in y
578 - The Passwordless Future of Healthcare: Lessons from Imprivata’s Implementation Journey
In this episode of Talking HealthTech, Peter Birch sits down with Brad Gwyther, Principal Consultant at Imprivata, to explore the evolving landscape of secure access and identity management in clinical settings. The conversation focuses on the New Zealand healthcare ecosystem while highlighting trends and challenges that resonate globally.Brad and Peter discuss the daily struggles clinicians face
577 - Hybrid and Digital Care: Balancing Technology, Regulation, and Human Touch in General Practice
In this audio-only episode of Talking HealthTech, Dr Max Mollenkopf, a Newcastle GP and practice owner, speaks with Tim Doyle, founder and CEO of Eucalyptus, about the evolution and future of primary care in Australia.The discussion explores Eucalyptus’s digital health model, how it is changing patient experiences, supporting clinicians, and connecting with traditional general practice.The convers
576 - Exploring Healthcare in Space: How Extreme Environments Shape Healthcare Innovation
In this episode of Talking HealthTech, Peter Birch sits down with Dr Vienna Tran, Professor Gordon Cable, and Dr Lisa Brown to explore the fascinating intersection of healthcare and space.The discussion focuses on space medicine and how clinicians care for astronauts living in microgravity, exposed to radiation, and operating far from Earth’s hospitals.Learn about the unique challenges of human ph
BONUS EPISODE: MSIA - The Good Tech: Essential software for GP’s and Specialists: Making a Difference for a Safer and Smarter Patient Care
This is a special bonus episode of the Talking Healthtech podcast featuring one of the shows in our Podcast Network called MSIA - The Good Tech Podcast.In this episode of the MSIA Good Tech Podcast, we speak with Kirk Kikirekov from HealthTrack, Chris Smeed from Cubico, Dr Safwan Sayyal from Sayyal Health Services, Helen Souris from Cardihab, Cameron Sampson from Telstra Health, Maxwell Holmes fro
BONUS EPISODE: MSIA - The Good Tech: Industry Founders, Inventors and Stars: Real-Life Tales of Grit, Growth, and Going Global
This is a special bonus episode of the Talking Healthtech podcast featuring one of the shows in our Podcast Network called MSIA - The Good Tech Podcast.In this episode of the MSIA - The Good Tech Podcast, we speak with Gerard Stevens from Webster Care, Dr Ben Hurst from HotDoc, Dr Frank Pyefinch and Lorraine Pyefinch from Best Practice, and Jenny O’Neil from Episoft about the journeys of industry
575 - GP25 Insights: Private Health Insurers, Bulk Billing Shifts, Climate Impact & AI in Australia
In this episode of Talking HealthTech, Peter Birch speaks with Dr Max Mollenkopf, Dr Michael Bonning, and Dr Nicole Sleeman at GP25, the annual conference for the Royal Australian College of General Practitioners (RACGP) in Brisbane.The episode covers the changing landscape of general practice in Australia, with a focus on the involvement of private health insurers in primary care, recent bulk bil
574 - Artificial Intelligence in Healthcare: Hype, Implementation, and Workforce Readiness with AusHSI 2025
In this episode of Talking HealthTech, Peter Birch speaks with technology consultant, Dr Shane Black, and Associate Professor Amina Tariq and Professor Steven McPhail from The Australian Centre for Health Services Innovation (AusHSI) at Queensland University of Technology (QUT).The discussion covers the current wave of artificial intelligence in healthcare, exploring its real-world implementation,
573 - Bulk Billing vs Mixed Billing: Market Dynamics and Solutions for GPs
In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne from Modern Innovations about the evolving landscape of billing and operational efficiency in Australian primary care clinics.They discuss the recent and upcoming changes to Medicare bulk billing incentives, the challenges faced by general practices in adapting to shifting business models, and how tools like MyGPMPtool ar
572 - The Future of Hybrid Care: Strategies for Efficiency, Flexibility and Patient Experience
In this episode of Talking HealthTech, Peter Birch speaks with Ben Hurst, CEO of HotDoc, about evolving patient engagement, clinic efficiency, compliance burdens, and the future of hybrid healthcare delivery in Australia.The conversation explores how HotDoc supports GPs and medical centres with digital tools to automate administrative processes, balance regulatory changes, offer flexible work arra
571 - Commercialisation Journeys at the ANDHealth Digital Health Showcase 2025
In this episode of Talking HealthTech, Peter Birch speaks with a line-up of innovators, founders and CEOs participating in the ANDHealth Digital and Connected Health Commercialisation Showcase and the ANDHealth Plus Programme.Recorded at the event in Canberra, this episode highlights successes from Australian digital health companies and explores topics surrounding commercialisation, global expans
570 - Virtual Care’s Challenges and Triumphs: Co-Design, Technology, and Rural Reach with Telecare
In this episode of Talking HealthTech, Peter Birch speaks with Dr Raymond Wen, Chief Growth Officer and Medical Director for Primary Care Services at Telecare Australia, about the evolution of telehealth, challenges in delivering virtual care, and Telecare's unique approach to technology-enabled healthcare service delivery.Check this episode out to gain insights into how virtual care is transf
569 - Inside HealthTech Funding: What Investors Look for in Australian HealthTech Startups
In this episode of Talking HealthTech, Peter Birch speaks with Josh Ayscough, Utiliti Group Partner, about investment in healthtech, navigating innovation in healthcare, and the different approaches to scaling health technology businesses in Australia and globally.They explore Josh Ayscough's background, the investment focus at Utiliti Group, and how founders can effectively pitch their health
568 - Reducing the Hidden Tax on Healthcare: Real Solutions with AI and Technology
In this episode of Talking HealthTech, Peter Birch speaks with Dr Greg McDavitt, physician executive and director of healthcare industry strategy at ServiceNow, and Andrew Dome, Chief Digital Information Officer at Uniting New South Wales Act, about the "hidden tax" on healthcare.The discussion examines the non-financial burdens that affect efficiency and patient care, and how technology
567 - How Digital Health Is Reshaping Musculoskeletal Care in Australia and Beyond
In this episode of Talking HealthTech, Peter Birch speaks with Jason Ward, co-founder and CEO of EQL, about the evolution of digital health in musculoskeletal (MSK) care across Australia and the UK. Jason discusses the story behind founding EQL and the factors that shaped its approach to digital MSK care. He also examines the different funding and access challenges faced in Australia and the UK, h
566 - Balancing Technology and Human Touch: Delivering Better Outcomes for Patients and Clinicians
In this episode of Talking HealthTech, Peter Birch speaks with Mecaela Couper, specialist solution consultant for healthcare, Colby Rook, senior account executive for healthcare, and Dr Greg McDavitt, physician executive and director for healthcare, all from ServiceNow.The discussion covers the role of artificial intelligence and technology in reducing administrative burden for clinicians, improvi
565 - Leading Change in Healthcare: Women’s Health, Ethics, and Inclusive Innovation at HIC 2025
In this episode of Talking HealthTech, Peter Birch speaks with Dr Ramya Raman, Rafiah Ansari, Andrew Aho, and Farhoud Salimi about the latest trends, challenges, and opportunities in digital health.Topics covered include clinical governance, digital health ethics, women’s health data, interoperability, AI, connected care, and the importance of partnerships across healthcare and technology.This epi
564 - Empowering Better Patient Outcomes: Lessons in Healthcare and Resilience with Steve Lewis
In this episode of Talking HealthTech, Peter Birch speaks with Steve Lewis, founder of Nabu, about his personal journey into health tech, the creation of Nabu, and the challenges of coordinating complex healthcare for patients with special needs.Steve shares how his own experiences caring for his daughter Bowie inspired him to develop tools that help patients, families, and support workers better
563 - Managed Services for FHIR Interoperability
In this episode of Talking HealthTech, Peter Birch speaks with Charles Papp (Founder and CEO, KRE8 IT and KRE8 My Health) and Steven Whittington (allied health consultant and co-founder, KRE8 My Health) about interoperability in healthcare.The discussion covers the challenges of connecting fragmented health data, the role of FHIR standards, their journey forming KRE8 My Health, and practical examp
562 - The Future of Referral Management: Co-design, AI, and Statewide Collaboration
In this episode of Talking HealthTech, Peter Birch speaks with Dr Simon Kos, Chief Clinical Officer for ANZ at Microsoft; Georgia James, Director for VicKey Statewide CRM at Austin Health; and Alan Pritchard, Director of EMR and ICT Services at Austin Health.The conversation covers the development and rollout of a statewide Microsoft Dynamics-based CRM for health services in Victoria, with a focus
561 - Transforming Medical Decision Making: The Future of Knowledge Management in Hospitals
In this episode of Talking HealthTech, Peter Birch speaks with Declan Kelly, CEO and co-founder of Eolas Medical, about the challenges and opportunities in healthcare knowledge management. They explore how clinicians can better access both external medical evidence and context-specific internal knowledge, the importance of technology in surfacing reliable information at the point of care, and the
560 - Implementing New Tech in Healthcare: Lessons from Austin Health and Data Capture Experts
In this episode of Talking HealthTech, host Peter Birch speaks with Claire Holt, Technical Health Information Manager at Austin Health, about the role of data management and digital health transformation in tertiary hospitals. The discussion focuses on the integration of new data capture solutions within Austin Health, with a special emphasis on the challenges and opportunities surrounding legacy
559 - Faster, Smarter, Safer: The Future of Referral Management
A referral should be the start of a patient’s care journey, not a roadblock. Yet too often, paper forms, phone tag and admin delays get in the way.In this episode of Talking HealthTech, Peter Birch speaks with Emily Manning, Sales Manager at Global Health, about how smarter referral management is reshaping Australian healthcare. Emily explains how MasterCare+ streamlines workflows for clinics, hos
558 - Speech Recognition and AI: Enhancing Clinical Workflows in Healthcare
In this episode of Talking HealthTech, Peter Birch speaks with Ricardo Herreros-Symons, Chief Strategy Officer at Speechmatics, about the evolving role of speech-to-text technologies and AI-driven ambient scribing in the healthcare sector. Ricardo shares insights from his 11 years at Speechmatics, discussing the challenges and opportunities of adapting speech recognition for medical applications,
557 - Breaking Barriers: Transforming Medication Management in Aged Care
In this episode of Talking HealthTech, Peter Birch speaks with Phil Offer, CEO of BestMed, about the evolving landscape of medication management across aged care, primary care, and pharmacy in Australia.They discuss the challenges around syncing data between these sectors, the clinical and operational impact of medication errors, and how technology platforms like BestMed are shaping safer, more co
556 - Best Practice Summit 2025: Exploring Innovation and AI in General Practice
In this episode of Talking HealthTech, Peter Birch speaks with Dr Jaspreet Saini (GP, practice owner and Chief Medical Officer at HotDoc), Nicole Gartrell (Programme Director of Health Connect Australia at the Australian Digital Health Agency), Craig Hodges (Group Chief Executive at Best Practice Software), Jessica White (Executive Director of Partners & Strategies at Best Practice Software),
555 - The Vision for Patient Engagement. Dan Stinton, Healthengine
In this episode of Talking HealthTech, Peter Birch speaks with Dan Stinton, CEO of Healthengine, about the changing landscape of digital health platforms in Australia. They discuss Dan’s transition from digital media into the health tech sector, Healthengine’s evolution from a healthcare marketplace to a comprehensive patient engagement platform, and the introduction of new technologies like AI-po
554 - Exporting Innovation: NZ HealthTech Part 3 of 3
In this episode of Talking HealthTech, Peter Birch speaks with Rob Milsom from NZTE, along with Matt Russell and Matt Boyles from Aranz Medical, Will Hewitt from HeartLab, Greg O’Grady from Alimetry, and Abby Moore from Chiptech.Together, they explore the latest developments in New Zealand’s healthtech ecosystem, focusing on the future of medical technology and diagnostics, specifically AI, wearab
553 - How To Turn Healthcare Data into AI-Driven Action
In this episode of Talking HealthTech, Peter Birch speaks with Rafic Habib, Managing Director for APAC and the Middle East at Clinovera, the healthcare division of First Line Software. The conversation explores Rafic's extensive healthcare IT experience and delves into how Clinovera and First Line Software work with organisations ranging from start-ups to government bodies to address the challenge
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